This is the Privacy Policy of Klerfonte, the business of Energy Medicine Practitioner and Teacher Anna Ritamäki-Sjöstrand. The policy explains how I collect, use, disclose, and safeguard your information when you interact with my company, in compliance with the General Data Protection Regulation (EU) 2016/679 (“GDPR”) and applicable Finnish data protection laws.
1. Data Controller
The data controller responsible for your personal data is:
Klerfonte
Business ID: 3006656-1 (FO-nummer/Y-tunnus)
Anna Ritamäki-Sjöstrand
Cedersvägen 10
22100 MARIEHAMN
Åland, Finland
Email: [email protected]
Phone: +358 50 379 3146
2. What Data We Collect
We may collect the following types of personal data:
Identification details: name, contact information (address, email, phone number).
Customer information: purchase history, payment details, billing and shipping addresses, notes from personal Energy Medicine sessions on relevant information shared and techniques used.
Technical data: IP address, browser type, device information, cookies, and usage data.
Communications: emails, messages, and feedback you send to us.
3. How We Use Your Data
We use your personal data for the following purposes:
To provide, deliver, and maintain our services/products.
To process payments and manage billing.
To respond to inquiries and provide customer support.
To comply with legal obligations (e.g., accounting, tax laws).
To improve our website, products, and services.
With your consent, to send marketing communications.
4. Legal Basis for Processing
We process personal data based on one or more of the following legal grounds under GDPR:
Performance of a contract(Article 6(1)(b) GDPR).
Legal obligations (Article 6(1)(c) GDPR).
Legitimate interests (Article 6(1)(f) GDPR).
Consent (Article 6(1)(a) GDPR) where required.
5. Data Sharing and Transfers
We do not sell your personal data. We may share data with trusted service providers (e.g., payment processors, IT service providers) under contractual safeguards. Data may be transferred outside the EU/EEA only with adequate safeguards in place (e.g., Standard Contractual Clauses).
My Eden Energy Medicine sessions and consultations are confidential. Notes from personal Energy Medicine sessions on relevant information shared by the client and techniques used in session are kept on paper and stored without access by others. I do not share the names of my clients without their explicit consent, except for legal and administrative purposes, like my accountant keeping the books. I may consult more experienced Energy Medicine Practitioners as mentors for support on best practices, without sharing identifying information.
6. Data Retention
We retain personal data only for as long as necessary to fulfill the purposes outlined above or as required by law. After that, data will be securely deleted or anonymized.
7. Your Rights under GDPR
You have the following rights regarding your personal data:
Right to access and receive a copy of your data.
Right to rectify inaccurate or incomplete data.
Right to erasure (“right to be forgotten”).
Right to restrict processing.
Right to data portability.
Right to object to processing.
Right to withdraw consent at any time (where processing is based on consent).
Right to lodge a complaint with the Finnish Data Protection Ombudsman (Dataombudsmannens byrå/Tietosuojavaltuutetun toimisto).
8. Cookies and Tracking
Our website may use cookies and similar technologies to improve user experience. You can manage cookie preferences through your browser settings.
9. Security
We implement appropriate technical and organizational measures to protect personal data against unauthorized access, alteration, disclosure, or destruction.
10. Contact
If you have any questions about this Privacy Policy or your personal data, you can find the contact information above.
Last updated: 26th of October 2025